Benefit from the manufacturer’s expertise
For maintenance to ensure the availability and longevity of your devices
Mastery of the complete maintenance protocol
Spare parts with manufacturer's warranty
A team of qualified technicians
A responsive service dedicated to listening to you
Automatic scheduling of the annual visit
A sustainable commitment to performance and safety
As part of a preventive maintenance plan predefined, We ensure a Review complete the device and make the necessary part changes in order to of you Guarantee sound Usage secure.
3 formulas to choose from for a service tailored to your needs
Essential
Secure your devices with a thorough annual inspection including: cleaning of hidden parts, memory reading and analysis, disassembly and reassembly of defective components, function and development tests, calibration.
Comfort
In addition to the annual comprehensive and thorough inspection, limit the unexpected expenses related to changing parts with the preventive maintenance kit.
All Inclusive
In addition to the advantages of the Comfort preventive maintenance contract, benefit from a warranty extension of up to 3 years for your devices, including up to 5 rapid curative interventions by our technicians per year and at no extra cost.
From the design and manufacturing phases, Médipréma drafts complete maintenance protocols for its devices, for which only Médipréma maintenance technicians are trained.
A Apparatus well Maintained is more economical and efficient.
In summary, in your Médipréma maintenance contract
Because you need to be able to rely on your equipment at all times and over the long term to accomplish your daily missions.
In the event that a Médipréma appliance is not maintained or repaired by Médipréma with original parts, or if it has undergone modifications not authorized by Médipréma, its operation is no longer covered by the appliance’s warranty.
| Essential | Comfort | All Inclusive | |
| Mandatory | Includes | Includes | Includes |
| Complete overhaul of the device | Includes | Includes | Includes |
| maintenance kit part | – | Includes | Includes |
| Other spare | – | – | Includes |
| Labor | Includes | Includes | Includes |
| Travel | Includes | Includes | Includes |
| Curative troubleshooting within 48 to 72 hours | – | – | Includes |
Plastic or Plexiglas parts, consumables excluding maintenance kits and repairs for damage related to causes beyond Médipréma’s control (detailed in the general terms and conditions of the contract) are excluded from the All-Inclusive package.